Quality
Assurance
Our tea is
Premium Quality 100% Rooibos tea leaves – not merely Export Grade, which may contain
up to 20% stalks. If, however, you do not feel satisfied with your purchase, you may
return unopened boxes within ten days of receipt for a full refund.
The Rooibos tea
marketed by Newlands Import Corporation has been harvested on our family farm, De Hoop, in
the Cape Province of South Africa. It was processed and packed by a leading South African
company that manages Rooibos for distribution worldwide. The highest standards regarding
consistent good quality product are implemented. Stringent quality control is practiced
through every stage to ensure that the final product can be certified as Premium Quality
Rooibos Tea.
The Rooibos is
organically grown under ideal conditions and is processed in a facility that is certified
for organic production. The packages are not marked as organically grown as the cost
and delays associated with the necessary certificates for South Africa, Canada and the
United States were prohibitive. At this stage we only have some of our loose-leaf tea
certified as organic. The certified batch of tea was imported from a
neighboring farm in the same region. We are however in the process of getting the
necessary paper work in order to obtain certification for all our products.
The Organic
certification for the tea is done by ECOCERT of Ostrode in Germany.
All our tea is
inspected and tested by the Perishable Products Export Control board of South Africa and
is certified as Super Grade Rooibos. Each batch of tea is also certified by the
Directorate of Health and Quality and a Phytosanitary Certificate is issued before export
takes place.
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